Last Updated on: 18th April 2025
1. Introduction
Welcome to Metal Hinges Manufacturing (“we,” “us,” or “our”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website https://metalhingesmanufacturing.com (“Website”) and interact with our services.
2. Information We Collect
We collect the following types of information:
- Personal Identification Information: Name, email address, phone number, shipping and billing addresses.
- Payment Information: Credit/debit card details and other payment information processed through secure third-party payment gateways.
- Technical Data: IP address, browser type, operating system, and browsing behavior on our Website.
- Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies.
3. How We Use Your Information
We use your information to:
- Process and fulfill orders.
- Communicate with you regarding your orders and inquiries.
- Improve our Website and services.
- Comply with legal obligations.
- Prevent fraudulent activities.
4. Legal Basis for Processing Personal Data (GDPR Compliance)
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Consent: When you have given clear consent for us to process your personal data for a specific purpose.
- Contractual Necessity: Processing is necessary for a contract you have with us.
- Legal Obligation: Processing is necessary for compliance with a legal obligation.
- Legitimate Interests: Processing is necessary for our legitimate interests, provided your rights don’t override those interests.
5. Your Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have the following rights:
- Access: You have the right to request copies of your personal data.
- Rectification: You have the right to request that we correct any information you believe is inaccurate.
- Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
6. Your Rights Under CCPA and CPRA
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you.
- Right to Delete: You can request the deletion of your personal information.
- Right to Opt-Out: You can request that we do not sell your personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.
To exercise these rights, please contact us at info@metalhingesmanufacturing.com
7. Google Analytics
We use Google Analytics to understand how our customers interact with our Website. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site.
8. Google reCAPTCHA
We utilize Google’s reCAPTCHA service to protect our website from spam and abuse. This service checks whether data entered on our site (e.g., on a contact form) has been entered by a human or an automated program. To do this, reCAPTCHA analyzes various pieces of information (e.g., IP address, how long the visitor has been on the site, mouse movements) before allowing access.
By using reCAPTCHA, data is sent to Google and used to determine whether the user is human. This data is subject to Google’s Privacy Policy and Terms of Use. For more information, please visit Google’s Privacy Policy: https://policies.google.com/privacy and Terms of Use: https://policies.google.com/terms.
9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and for marketing purposes. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings; however, this may affect the functionality of our website.
We use cookies for:
- Essential Operations: Necessary for the website to function properly.
- Performance Analysis: To understand how visitors interact with our website.
- Marketing: To deliver relevant advertisements to users.
For detailed information on the cookies we use and to manage your preferences, please refer to our Cookie Policy.
10. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements. The retention period varies depending on the type of data and the purpose of processing.
11. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server facilities.
12. International Data Transfers
As we operate in Malta and the USA, your personal data may be transferred to and processed in countries outside of your country of residence. We ensure that such transfers comply with applicable data protection laws and that your data is subject to appropriate safeguards.
13. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically. The “Last Updated On” date at the top indicates when this policy was last revised.
15. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Metal Hinges Manufacturing
Monsinjur Manuel Azzopardi, Siggiewi, SGW 2018, Malta
