Terms and Conditions

Last Updated on: 18th April, 2025
 
 

Welcome to Metal Hinges Manufacturing. By accessing or using our website https://metalhingesmanufacturing.com, you agree to be bound by these Terms and Conditions. Please read them carefully.

 

1. General Information

 

2. Products and Services

We specialize in the sale of metal hinges. All product descriptions and prices are subject to change without notice. We reserve the right to discontinue any product at any time.

 

3. Orders and Bulk Purchases

  • Standard Orders: Orders can be placed directly through our website. Delivery fees are calculated at checkout based on the shipping destination and order weight.
  • Bulk Orders: If your order exceeds a certain weight threshold, we will contact you with a custom quote for both the products and shipping costs. Bulk orders may be subject to different terms and conditions, which will be communicated during the quoting process.

 

4. Shipping and Delivery

  • Logistics: Our warehouse in the USA handles logistics for orders shipped within the United States. Orders to Malta and other destinations are managed accordingly.
  • Delivery Times: Estimated delivery times are provided at checkout. However, actual delivery times may vary due to factors beyond our control.
  • Shipping Fees: Calculated at checkout based on the destination and order weight.

 

5. Returns and Refunds

We aim to ensure our products meet your expectations. If you’re not satisfied with your purchase, you may request a return within 30 days of the delivery date. To be eligible, items must be unused, uninstalled, and in their original packaging, accompanied by a valid receipt or proof of purchase.

Please note that certain items are non-returnable, including custom or special-order products, items marked as “Final Sale” at the time of purchase, and products that have been used, installed, or altered.

  • To initiate a return, please contact us at info@metalhingesmanufacturing.com with your order number and reason for return. Await confirmation and return instructions from our team before shipping the item. Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • Upon receipt and inspection of the returned item, if approved, a refund will be processed to your original payment method within 7 business days. Shipping charges are non-refundable. If the return is due to our error (e.g., defective or incorrect item), we will cover return shipping costs.
  • We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at info@metalhingesmanufacturing.com.
  • If you receive a damaged or defective item, contact us within 7 days of delivery with details and photographic evidence. We will assess the issue and provide a replacement or refund as appropriate.


For bulk orders exceeding a certain weight threshold, we will contact you with a custom quote for products and shipping. Returns for bulk orders are handled on a case-by-case basis. Please contact us to discuss any issues.

 

6. Payment Terms

  • Accepted Payment Methods: We accept payments through Stripe, which supports major credit and debit cards.
  • Payment Processing: Payments are processed securely at the time of order placement. All transactions are encrypted and handled through Stripe’s secure payment gateway.

 

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, and images, is the property of Metal Hinges Manufacturing and is protected by applicable intellectual property laws. Unauthorized use of any content is strictly prohibited.

 

8. Limitation of Liability

Metal Hinges Manufacturing shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the product in question.

 

9. Governing Law

These Terms and Conditions are governed by the laws of Malta. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Malta.

 

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.

 

11. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at: